I’ve written reviews of quite a few of Pixelgrade’s themes recently and they have been one of my favorite WordPress theme shops for a long time now. They are very good at creating blogging and storytelling themes that look unique and interesting.
Pixelgrade were known for their high theme prices as well as their high quality work. The high prices put a lot of people off but they still had many happy customers who thought the high prices were worth it. With the recent changes at Pixelgrade though, pricing has been reduced significantly.
Pixelgrade has experimented with pricing quite a bit over the years. In 2018 they introduced the Pixelgrade club which offered all their themes as a subscription service. This was really good value for money but required a monthly commitment to get all the themes as well as updates and support.
Instead of charging over $200 per theme, the Pixelgrade club gave access to ALL of their themes for $9.95 per month! The introduction of their WordPress theme club came after a website and branding update late last year. Pixelgrade have also been busy updating some of their most popular themes which is great news for both existing customers and anyone thinking of buying one of the current themes in their collection.
The pricing restructure was a pretty huge change and I would have thought that this was a very popular move with customers, but this year Pixelgrade have changed their pricing model again.
The Pixelgrade club has now been abandoned and you can now buy themes individually again, but at a much better price than before. Individual themes can be purchased for a yearly subscription of $75, a one-time purchase fee of $95 or lifetime access tot he entire theme collection as well as lifetime support and updates for $423.
This new pricing model makes Pixelgrade one of the most expensive theme providers once again, but their high quality themes do justify the price in my eyes.
The Pixelgrade Experience
If you decide to try a Pixelgrade theme, you’ll be impressed with the level of support and the onboarding system you get.
Signing up and getting access to your themes is very simple. Once you join, you’ll see a very simple dashboard showing all the themes you have available.
You also get a friendly welcome email from Oana – the Pixelgrade customer service ninja. The email was a nice touch and is written in a very friendly and helpful manner. The small details like this really help the customer feel valued and also help point them in the right direction if they are not sure what to do next.
After I’d spent some time looking around at the new themes at my disposal, I had another follow up email from Oana offering help. What great customer service! I told Oana that I was really impressed with the system so far and she asked me for any feedback I had to help them improve the service. It’s great to see them taking customer feedback on board and always aiming to improve their service.
If you can’t tell already, I’m still a big fan of Pixelgrade, even though the latest pricing model may make their themes more expensive for some users. The only thing I’d like to see in the next few months would be for their theme collection to increase.
There are not many themes in their library so far so but they are all very high quality, and at the end of the day, quality is better than quantity. Pixelgrade also reached out to me recently to confirm that increasing the number of themes in the library is high on the agenda for the coming year and they already have one close to being finished.
What Do Other Customers Think?
It’s not just me that’s impressed with Pixelgrade. Check out some feedback from real customers on Twitter:
Feeling thankful to #pixelgrade Love every bit of a WP theme I am working on and their amazing support. Thanks, you are heros! 🏆👏
— Natalia Yurevich (@nat_yurevich) January 19, 2017
— MoiMême (@RasgoCom) February 14, 2017
Hive. It's clean. It has what's needed. Nothing that is not. It's bold. Its design is to the point. It's enough. With it. The search is over
— Joel Mwakasege (@joelmwakasege) May 23, 2017
The good folk at #pixelgrade are awesome. Their support is second to none. Currently redoing my website and Alin's support was so fast!
— Declan Howard (@DecHPhotography) March 2, 2017
Interested in Pixelgrade themes?
You can take a look at Pixelgrade’s awesome themes on the Pixelgrade website.