I’ve written reviews of quite a few of Pixelgrade’s themes recently and they have been one of my favourite WordPress theme shops for a long time now. They are very good at creating blogging and storytelling themes that look unique and interesting.
Pixelgrade were known for their high theme prices as well as their high quality work. The high prices put a lot of people off but they still had many happy customers who thought the high prices were worth it. With the recent changes at Pixelgrade though, high prices are no longer a problem!
The New Pixelgrade Club
Pixelgrade decided recently to change their business model to a membership style website instead of highly priced individual themes. Instead of charging over $200 per theme, they are now giving you access to ALL of their themes for $9.95 per month!
That’s a pretty huge change and one that is sure to bring in plenty of new customers. You also get a free trial and you can cancel your membership at any time.
The introduction of their WordPress theme club comes after a website and branding update late last year. Pixelgrade have also been busy updating some of their most popular themes which is great news for both existing customers and anyone thinking of buying one of the current themes in their collection.
The Pixelgrade Club Experience
I was very interested when I saw the changes Pixelgrade made and I wanted to try out the Pixelgrade club for myself so I signed up last week.
I was really impressed with the whole on-boarding system. Signing up and getting access to the themes is very simple. Once you join, you’ll see a very simple dashboard showing all the themes you have available.
You also get a friendly welcome email from Oana – the Pixelgrade customer service ninja. The email was a nice touch and is written in a very friendly and helpful manner. The small details like this really help the customer feel valued and also help point them in the right direction if they are not sure what to do next.
After I’d spent some time looking around at the new themes at my disposal, I had another follow up email from Oana offering help. What great customer service! I told Oana that I was really impressed with the system so far and she asked me for any feedback I had to help them improve the service. It’s great to see them taking customer feedback on board and always aiming to improve their service.
If you can’t tell already, I’m still a big fan of Pixelgrade and I’m happy to see them provide a more affordable pricing structure to access their themes. The only thing I’d like to see in the next few months would be for their theme collection to increase There are not a great deal of themes in their library so far so but they are all a very high quality, and at the end of the day, quality is better than quantity. Pixelgrade also reached out to me recently to confirm that increasing the number of themes in the library is high on the agenda for the coming year and they already have one close to being finished.
What Do Other Customers Think?
It’s not just me that’s impressed with Pixelgrade. Check out some feedback from real customers on Twitter:
Feeling thankful to #pixelgrade Love every bit of a WP theme I am working on and their amazing support. Thanks, you are heros! 🏆👏
— Natalia Yurevich (@nat_yurevich) January 19, 2017
— rasgo com (@RasgoCom) February 14, 2017
Hive. It's clean. It has what's needed. Nothing that is not. It's bold. Its design is to the point. It's enough. With it. The search is over
— Joel Mwakasege (@joelmwakasege) May 23, 2017
The good folk at #pixelgrade are awesome. Their support is second to none. Currently redoing my website and Alin's support was so fast!
— Declan Howard (@DecHPhotography) March 2, 2017
Ready to Get Started?
You can start your free trial for the Pixelgrade club by clicking on the banner below: